Outage in Frame.io
Elevated API Errors
Resolved MajorIncident Report
We're currently experiencing an elevated level of API errors. Sign in and authentication is impacted for some customers. Our engineering team are actively looking into the issue.
Components affected
Frame.io Webhooks Frame.io iOS App Frame.io Final Cut Pro X Frame.io Adobe Extensions Frame.io Email Notifications Frame.io Website (app.frame.io) Frame.io APINeed to monitor Frame.io outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 01/23/2024 06:02PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 01/23/2024 05:45PM
Our mitigation is complete and we are seeing service began to be restored
IDENTIFIED
almost 2 years ago - at 01/23/2024 05:35PM
We have identified an issue with our database and are working to mitigate. We will update you once complete.
INVESTIGATING
almost 2 years ago - at 01/23/2024 05:32PM
We're currently experiencing an elevated level of API errors. Sign in and authentication is impacted for some customers. Our engineering team are actively looking into the issue.
Latest Frame.io outages
Upload delays - about 15 hours ago
Media transcoding delays - 9 days ago
Media Services Outage - 10 days ago
Issues with filenames after uploading - 2 months ago
Frame.io blog unavailable - 2 months ago
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