Outage in Frame.io
Degraded software performance
Resolved MajorIncident Report
Users are currently experiencing delays while using Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments.
Our team is working to identify the root cause and implement a fix.
Components affected
Frame.io iOS App Frame.io Final Cut Pro X Frame.io Adobe Extensions Frame.io Email Notifications Frame.io Webhooks Frame.io Website (app.frame.io) Frame.io APINeed to monitor Frame.io outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 01/25/2024 08:58PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 01/25/2024 08:45PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 01/25/2024 08:42PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 2 years ago - at 01/25/2024 08:29PM
Users are currently experiencing delays while using Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments.
Our team is working to identify the root cause and implement a fix.
Latest Frame.io outages
Upload delays - about 15 hours ago
Media transcoding delays - 9 days ago
Media Services Outage - 10 days ago
Issues with filenames after uploading - 2 months ago
Frame.io blog unavailable - 2 months ago
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