Outage in Frame.io
Degraded software performance
Resolved MinorIncident Report
Some users are experiencing issues logging into Frame.io using multi-factor authentication. Our team is working to identify the root cause and implement a fix.
Components affected
Frame.io Website (app.frame.io) Frame.io API Frame.io iOS App Frame.io Final Cut Pro X Frame.io Adobe Extensions Frame.io Email Notifications Frame.io WebhooksTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/22/2024 01:38PM
The multi-factor login issues are now resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email support@frame.io.
MONITORING
almost 2 years ago - at 05/22/2024 12:56PM
A fix has been implemented and we are actively monitoring.
IDENTIFIED
almost 2 years ago - at 05/22/2024 12:53PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 2 years ago - at 05/22/2024 12:47PM
Some users are experiencing issues logging into Frame.io using multi-factor authentication. Our team is working to identify the root cause and implement a fix.
Latest Frame.io outages
Degraded Performance - about 1 month ago
Degraded Performance - 3 months ago
Degraded Performance - 3 months ago
Users are intermittently unable to log in - 3 months ago
Degraded Performance - 4 months ago
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