Outage in Frame.io
Assets not loading in our v4 application
Resolved MajorIncident Report
We are seeing issues loading assets in v4
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 02/13/2025 03:40PM
This incident has been resolved.
MONITORING
11 months ago - at 02/13/2025 03:06PM
A fix has been implemented and we are monitoring the results.
MONITORING
11 months ago - at 02/13/2025 03:05PM
A fix has been implemented, and we are seeing most loading issues resolve
INVESTIGATING
11 months ago - at 02/13/2025 02:49PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 02/13/2025 02:49PM
We are seeing issues loading assets in v4
Latest Frame.io outages
Degraded software performance - about 2 months ago
Upload delays - 2 months ago
Media transcoding delays - 2 months ago
Media Services Outage - 2 months ago
Issues with filenames after uploading - 4 months ago
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