Outage in Frame.io

Degraded software performance

Resolved Minor

November 04, 2025 - Started 3 months ago - Lasted 24 minutes
Official incident page

Incident Report

Some users are experiencing issues with logging into Frame.io. Our team is working to identify the root cause and implement a fix.

Components affected

Frame.io Website (app.frame.io)

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/04/2025 05:27PM

The login issues have been resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email support@frame.io.

MONITORING 3 months ago - at 11/04/2025 05:20PM

A fix has been implemented and we are actively monitoring.

IDENTIFIED 3 months ago - at 11/04/2025 05:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 11/04/2025 05:06PM

Some users are experiencing issues with logging into Frame.io. Our team is working to identify the root cause and implement a fix.

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