Outage in Frame.io

Outage of Search service

Resolved Minor

January 13, 2026 - Started 26 days ago - Lasted 26 minutes
Official incident page

Incident Report

We are currently investigating an outage with our search service

Components affected

Frame.io Website (app.frame.io)

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Latest Updates ( sorted recent to last )

RESOLVED 26 days ago - at 01/13/2026 09:19AM

This incident has been resolved.

MONITORING 26 days ago - at 01/13/2026 09:13AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 01/13/2026 09:10AM

We are continuing to work on a fix for this issue.

IDENTIFIED 26 days ago - at 01/13/2026 09:09AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 26 days ago - at 01/13/2026 08:58AM

We are continuing to investigate this issue.

INVESTIGATING 26 days ago - at 01/13/2026 08:57AM

We are currently investigating an outage with our search service

Latest Frame.io outages

Degraded Performance - 3 days ago

Degraded Performance - 5 days ago

Users are intermittently unable to log in - 12 days ago

Degraded Performance - 24 days ago

Degraded software performance - 3 months ago

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