Outage in Frame.io
Degraded software performance on processing uploads
Resolved MinorIncident Report
Summary AI Generated
Frame.io experienced degraded upload processing performance affecting v4 account users for approximately 53 minutes. The issue caused slow file processing during uploads, was identified and a fix implemented within minutes, and was fully resolved shortly after.
Users are reporting slow processing when uploading files to their v4 accounts on Frame.io.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 07/14/2026 04:52PM
The incident has been resolved.
MONITORING
11 days ago - at 07/14/2026 04:15PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 days ago - at 07/14/2026 04:08PM
We have identified the source of the issue and are actively working to mitigate.
INVESTIGATING
11 days ago - at 07/14/2026 04:01PM
Users are reporting slow processing when uploading files to their v4 accounts on Frame.io.
Latest Frame.io outages
Issue with message delivery - 2 days ago
Degraded software performance on processing uploads - 5 days ago
Issue with mounted projects - 17 days ago
Investigating issue with new uploads - about 1 month ago
Degraded software performance - about 2 months ago
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