Outage in FreeAgent

Bank accounts list on iOS fails to load when there is a PayPal bank account present

Resolved Minor
June 26, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of an issue where the bank accounts list on iOS fails to load when there is a PayPal bank account present. We have identified the root cause and are working on a resolution.
Components affected
FreeAgent iOS app
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/26/2024 12:12PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 06/26/2024 08:58AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 06/26/2024 08:52AM

We are aware of an issue where the bank accounts list on iOS fails to load when there is a PayPal bank account present. We have identified the root cause and are working on a resolution.

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