Outage in FreeAgent

Knowledge Base cannot be accessed

Resolved Minor
February 28, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an issue with our Knowledge Base where it is unavailable. This includes providing relevant articles within the Help button. We are working to resolve this as soon as possible. The FreeAgent application remains unaffected by this.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/28/2025 12:28PM

The issues around accessing the Knowledge Base have now been resolved.

MONITORING 8 months ago - at 02/28/2025 12:01PM

The availability of our Knowledge Base has improved. We are monitoring the situation.

INVESTIGATING 8 months ago - at 02/28/2025 11:30AM

We are currently experiencing an issue with our Knowledge Base where it is unavailable. This includes providing relevant articles within the Help button. We are working to resolve this as soon as possible.

The FreeAgent application remains unaffected by this.

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