Outage in FreeAgent

Customers blocked from logging into FreeAgent

Resolved Major
April 25, 2025 - Started 15 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue where some customers are being blocked from logging into their FreeAgent accounts.
Components affected
FreeAgent Web App
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/25/2025 02:33PM

This incident has now been resolved and customers should be able to login into their accounts again.

INVESTIGATING 15 days ago - at 04/25/2025 01:57PM

We are currently investigating an issue where some customers are being blocked from logging into their FreeAgent accounts.

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