Outage in FreshBooks

FreshBooks - Degraded Performance with Automatic Transaction Import

Resolved Minor
October 17, 2022 - Started about 2 years ago - Lasted 22 days
Official incident page

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Outage Details

We are aware of an issue with our Automatic Bank Transaction Import, which caused a number of transactions to not import into some FreshBooks accounts recently. We are starting to see some of the missing transactions begin to import into the affected accounts but some transactions are still being impacted. We are continuing to investigate and monitor this issue. Please check back here for any updates.
Components affected
FreshBooks FreshBooks Automatic Expense Import
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/08/2022 09:40PM

We have resolved the issue impacting Automatic Bank Transaction Import. Thank you for your patience while we worked to fix the issue.

MONITORING about 2 years ago - at 10/24/2022 04:54PM

We are aware of an issue with our Automatic Bank Transaction Import, which caused a number of transactions to not import into some FreshBooks accounts recently. We are continuing to investigate and monitor this issue. Please check back here for any updates.

IDENTIFIED about 2 years ago - at 10/21/2022 04:21PM

We are aware of an issue with our Automatic Bank Transaction Import, which caused a number of transactions to not import into some FreshBooks accounts recently. We are continuing to investigate and monitor this issue. Please check back here for any updates.

MONITORING about 2 years ago - at 10/17/2022 07:18PM

We are aware of an issue with our Automatic Bank Transaction Import, which caused a number of transactions to not import into some FreshBooks accounts recently. We are starting to see some of the missing transactions begin to import into the affected accounts but some transactions are still being impacted. We are continuing to investigate and monitor this issue. Please check back here for any updates.

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