Outage in FreshBooks

Payment gateway issues - PayPal

Resolved Minor
January 31, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing an issue with clients being able to pay with PayPal payment methods. The team is aware of the problem and is working to resolve it. You may notice issues with Invoice and checkout link payments through PayPal. We will post another update as soon as we have more information.
Components affected
FreshBooks Payments
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/31/2023 10:02PM

We have resolved the issue with PayPal. All functionality is back to normal. Thank you for your patience.

INVESTIGATING almost 2 years ago - at 01/31/2023 07:52PM

We are currently experiencing an issue with clients being able to pay with PayPal payment methods. The team is aware of the problem and is working to resolve it. You may notice issues with Invoice and checkout link payments through PayPal. We will post another update as soon as we have more information.

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