Outage in Freshdesk

Partial Outage Issue with Signup and contacts.

Resolved Minor

October 24, 2024 - Started about 2 months ago - Lasted about 1 hour

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Outage Details

We are currently experiencing issues with the creation of tickets and the reading and creating of contacts from incoming emails. Our engineering team is actively collaborating with the third-party service provider to resolve this issue.

Latest Freshdesk outages

Issue With O365 Custom Email Service - 26 days ago

Ticket list view being unresponsive - about 2 months ago

Issues with loading Analytics reports - 3 months ago

Issue with making and receiving calls - 3 months ago

Issue with office365 custom mail box - 3 months ago

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