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Outage in Freshdesk

Issue With O365 Custom Email Service

Resolved Minor
November 25, 2024 - Started over 1 year ago - Lasted about 11 hours

Incident Report

The Microsoft Office 365 mailbox service is experiencing degradation, impacting email functionality. Customers can check for updates on the Azure portal under Admin > Service Health. It is recommended that customers raise support cases with Microsoft Support for assistance.

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