Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Freshdesk

Degraded Performance with Contacts

Resolved Minor
March 27, 2026 - Started about 1 month ago - Lasted 15 minutes

Incident Report

Summary AI Generated

Freshdesk experienced degraded performance when loading contacts, affecting a subset of users for 15 minutes. The service team actively investigated and resolved the issue. This was classified as a minor incident with limited user impact.

We are currently experiencing degraded performance while loading contacts for a subset of users. Our team is actively investigating the issue and working towards a resolution.

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook