Outage in Freshdesk
Partial Service Outage – Tickets and Automation
Resolved Minor
March 25, 2026 - Started about 1 month ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Freshdesk experienced a partial service outage affecting background workers, which disrupted workflow functionality and ticket service requests. The incident was classified as minor and lasted approximately 1.1 hours. The service team actively investigated and resolved the underlying issues with the background worker systems.
We are currently experiencing issues with background workers, which is impacting certain functionalities. Our team is actively investigating and working towards a resolution.
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