Outage in Freshdesk
Performance degradation in Freshdesk
Resolved Minor
May 14, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Freshdesk experienced performance degradation that caused errors during ticket exports for some customers. The issue affected the web application and lasted approximately 1 hour. The engineering team investigated and resolved the root cause of the export functionality problems.
We are currently investigating an issue that is causing errors for some customers during ticket exports. Our team is actively working to identify the root cause and minimize the impact. We will share further updates as more information becomes available.
Components affected
Freshdesk WEB APPTrusted by 1,000+ teams
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