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Outage in Freshsales

Service Disruption: Connectivity Issues in Middle East Region

Resolved Minor
March 01, 2026 - Started 7 days ago - Lasted about 3 hours

Incident Report

Summary AI Generated

Freshsales experienced a partial outage in the Middle East region due to connectivity issues with their cloud provider, lasting 3.2 hours. The service disruption was classified as minor and affected Freshworks services in that geographic region. The issue was resolved through collaboration between Freshsales and their cloud provider to investigate and mitigate the connectivity problems.

We are currently observing partial outage within our cloud provider’s Middle East region, which may potentially impact Freshworks services. At this time, the extent of the impact is still being assessed. Our team is actively working with the cloud provider to investigate and mitigate the issue. We will provide further updates as more information becomes available.

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