Outage in Freshsales
Issue with outgoing emails for custom mailboxes
Resolved Minor
April 23, 2026 - Started 4 days ago
- Lasted 20 minutes
Incident Report
Summary AI Generated
Freshsales experienced an issue with outgoing emails for custom mail servers that prevented users from sending emails through their custom mailbox configurations. The service disruption lasted 20 minutes while the team worked to resolve the problem. The issue has been addressed and email functionality for custom mailboxes has been restored.
We are currently experiencing an issue with outgoing emails pertaining to custom mail server. Our team is actively working towards resolving the issue.
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