Outage in FreshService

Issue with Delay In Ticket Creation

Resolved Minor

March 13, 2023 - Started almost 2 years ago - Lasted about 2 hours

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Outage Details

We are experiencing an issue in our services and customers would notice delay in ticket creation. Our best minds are working on debugging this. Updates to follow shortly.

Components affected

FreshService Ticket - Service Request FreshService Ticket - Service Request FreshService Ticket - Service Request FreshService Ticket - Service Request

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