Outage in FreshService

Issue with Delay In Ticket Creation

Resolved Minor

March 13, 2023 - Started almost 2 years ago - Lasted about 2 hours

Need to monitor FreshService outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including FreshService, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing an issue in our services and customers would notice delay in ticket creation. Our best minds are working on debugging this. Updates to follow shortly.

Components affected

FreshService Ticket - Service Request FreshService Ticket - Service Request FreshService Ticket - Service Request FreshService Ticket - Service Request

Latest FreshService outages

Support Portal Accessibility Issues - 26 days ago

Issue With O365 Custom Email Service - 27 days ago

Email Delivery Issues - about 1 month ago

Issue with Alert Workflows - about 2 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE