Outage in FreshService

Issue With O365 Custom Email Service - Incoming Emails

Resolved Minor

August 11, 2023 - Started over 1 year ago - Lasted about 10 hours

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Outage Details

Mailbox from Microsoft Office 365 is facing service degradation with Incoming Emails, further updates can be checked by the customer on their Azure portal - admin - service health. Customers are advised to raise cases with Microsoft Support

Components affected

FreshService Incoming email FreshService Incoming email FreshService Incoming email FreshService Incoming email

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