Outage in FreshService

Issues with Workflow Automation executions

Resolved Minor

March 04, 2025 - Started about 1 month ago - Lasted 24 minutes

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Outage Details

There is a current issue impacting the execution of workflows, causing potential delays for some customers specifically related to approval events. This issue is affecting tickets that have successfully completed the approval process. Our engineering team is actively investigating this matter, and we will continue to share updates as they become available.

Components affected

FreshService Workflow

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