Outage in Front

Automated emails from Front are delayed - notifications, invites to your teammates, calendar event etc.

Resolved Major
May 23, 2024 - Started 5 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified the source of the issue and are working on fixing it. We're working with our provider to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/23/2024 04:46AM

This incident has been resolved.

MONITORING 5 months ago - at 05/23/2024 04:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 05/23/2024 04:09AM

Critical transactional emails have been restored.
We're working on the rest of our transactional emails, like notifications.

IDENTIFIED 5 months ago - at 05/23/2024 01:03AM

We have identified the source of the issue and are working on fixing it.
We're working with our provider to resolve this issue.

Latest Front outages

Increased error rate sending and receiving messages on email-based channels - 8 days ago
Difficulties accessing Front on desktop and mobile in eu-west-1 region [by_company_00001] [by_company_00002] [by_company_00003] [by_company_00004] - 12 days ago
Delays in sending and receiving Gmail messages [gmail] - 22 days ago
Degraded performance in us-west-2 [us-west-2] - about 1 month ago
Failures to send emails on Gmail channels [gmail] - about 2 months ago

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