Outage in Front

Difficulties accessing Front on desktop and mobile in eu-west-1 region [by_company_00001] [by_company_00002] [by_company_00003] [by_company_00004]

Resolved Minor
September 23, 2024 - Started 3 months ago - Lasted 31 minutes
Official incident page

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Outage Details

We're receiving some reports of customers having difficulties accessing Front, or delays in sending and receiving messages, in our eu-west-1 region. We're currently investigating.
Components affected
Front App
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/23/2024 11:30AM

Application performance has appeared to return to normal for eu-west-1 users.

IDENTIFIED 3 months ago - at 09/23/2024 11:07AM

We believe we've identified the problem which caused a temporary spike in API errors. We're seeing a return to normal levels, and are working on a root-cause fix.

INVESTIGATING 3 months ago - at 09/23/2024 11:00AM

We're receiving some reports of customers having difficulties accessing Front, or delays in sending and receiving messages, in our eu-west-1 region. We're currently investigating.

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