Outage in Frontify

Short outage caused by unscheduled database maintenance

Resolved Minor
November 07, 2022 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

On Monday, on 12:40pm UTC a partial service outage occurred on all application clusters. Service restoration started at 13:05pm UTC with most of the accounts up and running in the following minutes. The service is fully restored. The issue was caused by database maintenance where legacy elements were renamed. We apologise for any inconvenience caused by this outage
Components affected
Frontify Enterprise Application - DataCenter US Frontify SelfService Application - DataCenter US Frontify Enterprise Application - DataCenter EU Frontify Enterprise Application - DataCenter CH

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/07/2022 05:43PM

This incident has been resolved.

MONITORING about 3 years ago - at 11/07/2022 02:20PM

On Monday, on 12:40pm UTC a partial service outage occurred on all application clusters.
Service restoration started at 13:05pm UTC with most of the accounts up and running in the following minutes.
The service is fully restored.
The issue was caused by database maintenance where legacy elements were renamed.
We apologise for any inconvenience caused by this outage

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