Outage in Frontify

Asset processing and delivery broken for some assets

Resolved Major
October 20, 2025 - Started 4 days ago - Lasted about 17 hours
Official incident page

Incident Report

Due to an Amazon Web Services outage, we are temporarily routing the delivery and processing of assets in the Americas via Europe. If you have any concerns, please contact legal@frontify.com

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/21/2025 08:13AM

After AWS reported that all issues had been resolved, we were able to migrate the delivery and processing of assets back to the US for US hosted customers this morning.

IDENTIFIED 4 days ago - at 10/20/2025 03:37PM

Due to an Amazon Web Services outage, we are temporarily routing the delivery and processing of assets in the Americas via Europe. If you have any concerns, please contact legal@frontify.com

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