Outage in Frontify

Short outage in US DataCenter affecting non-Enterprise users

Resolved Minor
December 22, 2021 - Started almost 3 years ago - Lasted 3 months
Official incident page

Need to monitor Frontify outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Frontify, and never miss an outage again.
Start Free Trial

Outage Details

A short 24-minute outage for non-Enterprise users occurred today around 13:21 pm UTC resulting in a 504 timeout error page. This was caused by the failure of one of the servers due to power issues at our hosting provider AWS. The application is running again, but there might be several residual issues that affect some functionalities. We are monitoring them as we expect an update on the issue from AWS. A further statement will provide more details once the hosting provider issue is completely addressed on their end.
Latest Updates ( sorted recent to last )
IDENTIFIED almost 3 years ago - at 12/22/2021 01:57PM

A short 24-minute outage for non-Enterprise users occurred today around 13:21 pm UTC resulting in a 504 timeout error page. This was caused by the failure of one of the servers due to power issues at our hosting provider AWS.

The application is running again, but there might be several residual issues that affect some functionalities. We are monitoring them as we expect an update on the issue from AWS.

A further statement will provide more details once the hosting provider issue is completely addressed on their end.

Latest Frontify outages

Newly uploaded assets aren't visible within the libraries. - about 2 years ago
Short outage caused by unscheduled database maintenance - about 2 years ago
Degraded performance due to issues on our hosting provider AWS - about 3 years ago
Network issues in the DataCenter CH - over 3 years ago
False Alarm - almost 4 years ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE