Outage in ftrack

Issue with new signups

Resolved Minor

November 18, 2025 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an issue with our signup page. At the moment, new workspace setup is stuck. We will update as soon as we have more information.

Components affected

ftrack Account page

Need to monitor ftrack outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/18/2025 05:23PM

This incident has been resolved.

MONITORING 3 months ago - at 11/18/2025 01:01PM

A fix has been implemented so all new signups should be operational again. Please reach out to support if you have any issues.

INVESTIGATING 3 months ago - at 11/18/2025 12:31PM

We are investigating an issue with our signup page. At the moment, new workspace setup is stuck. We will update as soon as we have more information.

Latest ftrack outages

Issues with email dleivery - 8 days ago

Issues with processing events in US region - 11 days ago

Video encoding issues - 4 months ago

Issue: Video Encoding & Uploading - 5 months ago

[Monitoring] Potential Impact from Google Cloud Platform Incident - 8 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook