Outage in FullStory

Mobile capture in EU

Resolved Major
July 17, 2025 - Started about 12 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with mobile capture for EU orgs.
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 07/17/2025 09:58AM

An issue was identified with mobile capture for EU orgs. This incident has now been resolved.

MONITORING about 11 hours ago - at 07/17/2025 09:52AM

An issue was identified with mobile capture for EU orgs. A fix has been implemented and we are now monitoring.

IDENTIFIED about 12 hours ago - at 07/17/2025 09:11AM

An issue was identified with mobile capture for EU orgs. We have determined the cause and rolled back the change that resulted in this issue.

INVESTIGATING about 12 hours ago - at 07/17/2025 09:08AM

We are currently investigating an issue with mobile capture for EU orgs.

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