Outage in FullStory
Delayed session processing
Resolved MinorIncident Report
Summary AI Generated
FullStory experienced data processing delays in their EU1 data center for 6.6 hours, causing new recording sessions to appear several minutes late and delaying data transfers to connected warehouses. The team implemented a fix that first resolved session processing delays, then cleared the remaining warehouse data backlog. All systems returned to normal operation with no data loss.
We are currently experiencing delays in data processing in our EU1 data center. New sessions may not appear until several minutes later. Additionally, data passed to connected warehouses from Fullstory will be delayed. We are investigating the issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 02/28/2026 04:23AM
This incident in the EU1 region has been resolved. All data processing delays have been cleared, and all systems are now operating normally.
MONITORING
9 days ago - at 02/28/2026 12:52AM
The delay in processing for new sessions has been resolved and this system is now operating normally.
We are continuing to work through the delays affecting data passed to connected warehouses from Fullstory. We will provide another update once all processing is back to normal.
MONITORING
9 days ago - at 02/28/2026 12:14AM
Our team has implemented a fix and the system is now catching up. We are addressing delays that began at the following times:
- Analytics: 2026-02-27 20:00 UTC
- Warehouse: 2026-02-25 03:00 UTC
We are taking steps to ensure all data is processed accurately and will post another update once processing is back to normal.
INVESTIGATING
9 days ago - at 02/27/2026 09:53PM
We are currently experiencing delays in data processing in our EU1 data center. New sessions may not appear until several minutes later. Additionally, data passed to connected warehouses from Fullstory will be delayed. We are investigating the issue.
Latest FullStory outages
Delays for Warehouse Customers in EU1 Data Center - 12 days ago
Elevated server API error rates for EU - 3 months ago
Delayed session processing - 4 months ago
GetSegments and ListSegments APIs Unavailable - 4 months ago
Delayed Indexing (NA Data Center) - 4 months ago
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