Outage in FullStory
Delayed Session Data Availability for a Subset of NA1 Data Center Orgs
Resolved MinorIncident Report
Summary AI Generated
A subset of organizations in FullStory's NA1 data center experienced delayed session data availability, degraded search and dashboard performance, and potentially delayed alert notifications in the web application for approximately 14.8 hours. A fix was implemented and monitored before the incident was fully resolved.
We have implemented a fix for an issue that caused delays in some session data availability, contributed to degraded search and dashboard performance, and potentially delayed alert notifications in Fullstory the application. We are actively monitoring the results to ensure full stability.
Components affected
FullStory Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/08/2026 05:46AM
This incident has now been resolved. If you are experiencing any issues past 6:15 PM (ET), please email us at support@fullstory.com.
MONITORING
4 days ago - at 09/07/2026 10:34PM
We are continuing to monitor for any further issues.
MONITORING
4 days ago - at 09/07/2026 10:32PM
We have implemented a fix for an issue that caused delays in some session data availability, contributed to degraded search and dashboard performance, and potentially delayed alert notifications in Fullstory the application. We are actively monitoring the results to ensure full stability.
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