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Outage in FullStory

Delays in syncing to S3 data warehouses (EU1)

Resolved Minor
November 04, 2026 - Started 8 days ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

Between 16:00 UTC on November 3rd and approximately 15:33 UTC on November 4th (roughly 8.8 hours), a faulty deployment caused reduced data syncing to S3 data warehouses for EU1 organizations. FullStory rolled back the responsible deployment and monitored recovery. The backlogged warehouse data was fully synced upon resolution.

From 16:00 UTC on the 3rd of November, EU1 orgs may notice a drop in data synced to EU1 data warehouses. We have rolled back the deployment responsible and are currently monitoring the data syncs.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 11/04/2026 08:33PM

Backlogged warehouse data has been successfully synced.

If you have any questions or are experiencing any continued issues, please don't hesitate to reach out to our team at support@fullstory.com.

MONITORING 8 days ago - at 11/04/2026 11:47AM

From 16:00 UTC on the 3rd of November, EU1 orgs may notice a drop in data synced to EU1 data warehouses. We have rolled back the deployment responsible and are currently monitoring the data syncs.

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