Outage in Fundraise Up
CRM settings pages partially unresponsive
Resolved Minor
April 13, 2026 - Started 14 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Fundraise Up's CRM integration settings pages were partially unresponsive for 2 hours due to a JavaScript error in the integration settings UI, preventing users from configuring, modifying, or saving integration settings. The engineering team identified the root cause and deployed a fix to restore full functionality to the affected pages.
Our monitoring system has detected an issue affecting CRM integrations settings. Users may be unable to configure, modify, or save integration settings. Our engineering team is actively investigating. We’ll provide another update within 30 minutes.
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Latest Updates ( sorted recent to last )
MONITORING
14 days ago - at 04/13/2026 04:08PM
The fix has been deployed. The CRM integration settings pages should now function as expected. We are monitoring the situation to confirm the fix is fully stable. We'll provide another update shortly.
IDENTIFIED
14 days ago - at 04/13/2026 03:46PM
Our engineers are still in the process of deploying the fix. CRM integration settings pages remain affected. We’ll provide another update within 30 minutes.
IDENTIFIED
14 days ago - at 04/13/2026 02:49PM
We've identified the cause of the issue affecting CRM integration settings pages. A JavaScript error in the integration settings UI is preventing certain elements from functioning correctly. Our engineers are deploying a fix now. We expect a resolution or will provide another update within 1 hour.
INVESTIGATING
14 days ago - at 04/13/2026 02:33PM
Our monitoring system has detected an issue affecting CRM integrations settings. Users may be unable to configure, modify, or save integration settings. Our engineering team is actively investigating. We’ll provide another update within 30 minutes.
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