Outage in Funnel Leasing

Partial Outage: Unable to eSign some Online Leasing Lease Revisions

Resolved Minor
August 05, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We have received a few reports from some of our Online Leasing customers experiencing issues with e-signing some of their lease revision documents using our online leasing product. Our team has identified that the issue is affecting lease revisions that involve changes to the start date, end date, lease term, or unit. We are currently working on a fix and will deploy it shortly.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/05/2024 09:42PM

Verified all lease documents can be electronically signed and countersigned for all clients.

MONITORING about 1 year ago - at 08/05/2024 07:15PM

We have identified the issue and deployed a resolution. We are currently validating that the issue has been fully resolved and will share updates shortly.

IDENTIFIED about 1 year ago - at 08/05/2024 04:54PM

We have received a few reports from some of our Online Leasing customers experiencing issues with e-signing some of their lease revision documents using our online leasing product. Our team has identified that the issue is affecting lease revisions that involve changes to the start date, end date, lease term, or unit. We are currently working on a fix and will deploy it shortly.

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