Outage in Funnel

The Trade Desk – Download delays

Resolved Minor
July 22, 2025 - Started 4 months ago - Lasted 7 days
Official incident page

Incident Report

The increased error rate we observed recently for The Trade Desk data sources has resurfaced, causing further delays for most data sources. We have received the following correspondence from a representative at The Trade Desk: "This is a platform wide issue we are currently working through. There is nothing for you to do right now other than wait for our system to catch up. We expect to be fully caught up in the next day or so." We will continue to monitor affected data sources.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/29/2025 09:16AM

Error rates for The Trade Desk appear to have stabilized. We will consider this issue resolved.

MONITORING 3 months ago - at 07/28/2025 09:11AM

We are seeing that significantly fewer data sources are affected by the aforementioned delays, though some appear to still run into the issue with reports getting stuck on occasion.

We will continue to monitor all The Trade Desk data sources closely until we feel able to consider the issue resolved.

MONITORING 3 months ago - at 07/24/2025 11:54AM

We are still seeing signs of degraded performance for The Trade Desk data sources. We will continue to monitor the situation.

MONITORING 4 months ago - at 07/23/2025 09:27AM

We are continuing to monitor affected data sources. We are seeing some signs of improvement, but most data sources are still experiencing delayed imports.

IDENTIFIED 4 months ago - at 07/22/2025 02:22PM

The increased error rate we observed recently for The Trade Desk data sources has resurfaced, causing further delays for most data sources.

We have received the following correspondence from a representative at The Trade Desk:

"This is a platform wide issue we are currently working through. There is nothing for you to do right now other than wait for our system to catch up. We expect to be fully caught up in the next day or so."

We will continue to monitor affected data sources.

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