X Ads and X Organic data sources in Delayed state for Subset of report types

We are still working with X on this issue, but there has not been any progress since our last update.

We will keep posting in this Status Page to keep you informed on the situation.

We are continuing to monitor the ongoing issue affecting X Ads and X Organic data sources. This remains a top priority for our team. The root cause lies on X’s side and we are in ongoing contact with them. We do not have any new updates to share at this time, but will post here as soon as we do.

We appreciate your patience and understanding on the matter and will share updates with you here as soon as we have more information to share.

We are still working on this issue, and can see some issues being corrected on the X APIs. However, we are still unable to get all breakdowns needed to provide correct data for reporting. We have unblocked the sources to see what combination of settings have incorrect data.
This means that some data sources might look like they are working. But they show up with no data. We are investigating if which combinations are truly no data and which ones are due to X returning no data incorrectly.

We are actively working together with X to sort this out.

We’re still holding the X connectors in blocked state until reporting data is verified end-to-end. The time zone alignment issue and server errors are unchanged since our last update. We’re actively following up with X and will post the next update by [today + 4 days], or sooner if anything material changes.

We continue to hold the X (Twitter) Ads connector in a blocked state while we verify reporting data end-to-end.

In addition to the time zone alignment issue we described previously (which X is working to correct), we are now also seeing intermittent server errors from the reporting paths we use, including responses that fail when requesting certain breakdowns of the data. We are in contact with X to confirm whether this is related to the ongoing corrections to reporting.

We will not enable the connector for general use until we are confident the data in Funnel is complete and correct for your reports. The next update will be posted by 2 days once we have more from X, or sooner if the situation changes materially.

We’ve identified an issue in how X’s API returns data in relation to time zones, which can affect how performance metrics line up to dates in your reports. We’re working with X, who have acknowledged the issue and are working on a correction. We’re keeping the X connector in a blocked state until we’ve verified that the data we receive matches what we expect for accurate reporting. We expect to share a further update by the end of the week

We have made further progress with X on restoring downloads, but we are still validating that the data fully matches your reporting periods and is safe to rely on. Until that is confirmed, we are not writing new data for the affected X Ads and X Organic configurations, so we do not replace existing correct figures with values that may be misaligned.

X has confirmed they are treating the underlying platform issues as a high priority. We remain in close contact with them and will post the next update when we can either confirm reliable delivery or share a clearer timeline.

In collaboration with X we now got a bit further in finding ways to get the X Ads and X organic connectors up and working. However we are still validating if the workaround produces valid data, and can be scaled. The focus is currently on getting X ads working first, and X organic secondly.

During conversation with X dev team, the issues are known and they are working on it with highest prio. However, no ETA when it can be solved.

We are continuing to work on a fix for this issue.

We have identified an issue where X endpoints we are using for specific reports are not returning data.
Our hypothesis is that this is due to the major update on X Ad platform.

Sources with the issue:
X Ads
- All configuration except Campaign Non-Agg
X Organic
- Tweet Activity (User insights is working)

The issue has been reported by multiple other vendors.
The issues started 2026-04-10.

We are working on findings ways around the issue.
See also related Status page X Ads - Missing data since 26 March https://status.funnel.io/incidents/dsyj3s7hzrzf