Facebook Ads data sources in Funnel experienced "Service temporarily unavailable" errors when connecting to Meta's API, specifically affecting sources configured with Country breakdown while other sources continued working normally. The issue persisted for approximately 8 days due to problems on Meta's side. The incident was resolved after Funnel worked with Meta's engineering team, and all Facebook Ads data sources resumed normal downloading.
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This incident has been resolved.
Facebook Ads data sources, including those with the Country breakdown, have continued to download as expected since our last update, and we have not seen any further "Service temporarily unavailable" errors from the Meta API.
We are considering this incident resolved. If you experience any further issues, please reach out to support.
Thank you for your patience
We are now seeing Facebook Ads data sources downloading normally again, including those configured with the Country breakdown.
We have re-tested and can confirm that data is flowing as expected. We will continue to monitor the situation and provide further updates if anything changes.
Thank you for your patience.
We're actively working with Meta's engineering team to resolve this issue and will continue to provide updates as we learn more.
We've identified that this issue specifically affects data sources configured with the Country breakdown. Sources without this breakdown are downloading normally.
Workaround: If the Country breakdown is not essential for your reporting, you can connect a new data source without it applied to resume data imports.
We are in contact with Meta regarding this issue and will provide another update as soon as we have more information.
We are continuing to investigate this issue.
We are aware of this issue and in contact with Meta support.
We have been receiving "Service temporarily unavailable" from the Facebook Ads API since the 16th of May.
We will keep updating you on this status page.
Thank you for your patience.
/Funnel Team
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