Outage in Funnel
MCP for ChatGPT unavailable
Resolved MinorIncident Report
Summary AI Generated
Funnel's MCP Server for ChatGPT was unavailable for approximately 53 hours, preventing users from establishing new connections between ChatGPT and Funnel. An initial fix attempt failed, and resolution required ongoing coordination with OpenAI. The issue was fully resolved on September 23, 2026, with ChatGPT able to connect to Funnel's MCP again.
We are looking into an issue with our MCP Server for ChatGPT. Customers have reported getting an error, and we have managed to re-create the issue. We are investigating and have reached out to OpenAI.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/23/2026 12:22PM
ChatGPT is now working again and can connect to Funnel's MCP.
INVESTIGATING
16 days ago - at 09/21/2026 02:55PM
The identified fix did not resolve the issue. It seems the scope of the problem is limited to establishing new connections through the MCP, already established connections still work.
We continue to investigate on our end and have provided more information to OpenAI.
IDENTIFIED
17 days ago - at 09/21/2026 07:28AM
We believe we've identified the issue and have re-published the MCP. We are waiting to see when the change takes effect on the ChatGPT side to see if it worked.
INVESTIGATING
17 days ago - at 09/21/2026 07:20AM
We are looking into an issue with our MCP Server for ChatGPT. Customers have reported getting an error, and we have managed to re-create the issue. We are investigating and have reached out to OpenAI.
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