A Meta-originated issue prevented users from connecting new Facebook and Instagram data sources to the Funnel service for 66.2 hours. The problem affected the ability to establish new connections with these social media platforms, though existing connections remained unaffected. The incident was resolved after Meta implemented a fix on their side, restoring the ability to connect new Facebook and Instagram sources.
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This incident has been resolved.
Facebook appears to have implemented a fix on their side. We've had recent reports of users successfully connecting their Facebook and Instagram data sources, and new connections should now be working. We'll continue to monitor the situation but believe the issue should be resolved at this point in time.
There's an issue currently originating from Meta, which affects their services. Once the issue is resolved on Meta's side, the connection of new Facebook and Instagram sources will be possible again.
Feel free to follow along and monitor the progress of the incident on Facebook's official status page here: https://metastatus.com/ads-manager
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