Outage in Funnel
X Ads and X Organic connectors in delayed state for specific Report types
Resolved MinorIncident Report
Summary AI Generated
X Ads and X Organic connectors experienced data retrieval issues due to X platform endpoints not returning data, likely caused by a major update to the X Ad platform. The issue affected all X Ads configurations except Campaign Non-Agg and X Organic Tweet Activity reports, while User Insights continued working normally. The problem was identified and a fix was implemented, with the incident resolved after 6 minutes.
We have identified an issue where X endpoints we are using for specific reports are not returning data.
Our hypothesis is that this is due to the major update on X Ad platform.
Sources with the issue:
X Ads
- All configuration except Campaign Non-Agg
X Organic
- Tweet Activity (User insights is woring)
The issue has been reported by multiple other vendors.
The issues started 2026-10-10.
We are working on findings ways around the issue.
See also related Status page X Ads - Missing data since 26 March https://status.funnel.io/incidents/dsyj3s7hzrzf
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Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 04/11/2026 11:30AM
We are currently investigating this issue.
IDENTIFIED
1 day ago - at 04/11/2026 11:30AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 04/11/2026 11:29AM
We have identified an issue where X endpoints we are using for specific reports are not returning data.
Our hypothesis is that this is due to the major update on X Ad platform.
Sources with the issue:
X Ads
- All configuration except Campaign Non-Agg
X Organic
- Tweet Activity (User insights is woring)
The issue has been reported by multiple other vendors.
The issues started 2026-10-10.
We are working on findings ways around the issue.
See also related Status page X Ads - Missing data since 26 March https://status.funnel.io/incidents/dsyj3s7hzrzf
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