Outage in Funnel

LinkedIn Organic - Data Definition Error - Video Metrics Report & Per Update breakdown on Update Metrics Report

Major
December 04, 2025 - Started about 1 month ago
Official incident page

Incident Report

We are currently investigating an error affecting the Video Metrics report for the LinkedIn Organic connector as well as Update Metrics reports which use the Per Update breakdown. Requests to fetch data for these reports to the LinkedIn Marketing API appear to have started returning lifetime values where previously they were returning daily values, which results in large mismatches, as those daily values get summed by Funnel to show you the total values of interactions with your posts and videos over the periods you specify. We have filed a bug report with LinkedIn and will let you know when we hear back.

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Latest Updates ( sorted recent to last )
MONITORING 13 days ago - at 12/30/2025 02:11PM

We have just released a new report: Daily Metrics | Per video. This report estimates daily values from the lifetime values returned by LinkedIn. Because the daily values are estimated from the change in the lifetime values, these reports will start taking data from the day they are connected, but it is not possible to fetch historical data with these reports.
We previously released Daily Metrics | Per update.

We also previously released reports Lifetime Metrics | Per video and Lifetime Metrics | Per update, allowing for users to pull lifetime values for all sources affected by this incident, in line with the new expected behavior for this LinkedIn API.

We have now released all new reports we expect to release in line with this incident.

If you need daily or other time-sliced breakdowns for historical data we recommend that you reach out to LinkedIn directly to request support for daily or other time-sliced breakdowns for these report types in the API. We have also reached out to LinkedIn to request the time-sliced breakdowns, but you are able to provide additional motivation for this feature request. For example, LinkedIn has asked us if lack of support for time-sliced breakdowns will affect your planned AdSpend in LinkedIn, in order to better prioritize the feature request.

MONITORING 14 days ago - at 12/29/2025 03:01PM

We have just released a new report: Daily Metrics | Per update. This report estimates daily values from the lifetime values returned by LinkedIn. Because the daily values are estimated from the change in the lifetime values, these reports will start taking data from the day they are connected, but it is not possible to fetch historical data with these reports.

We are also working on a report to estimate daily values for Per video.
We will update you again once it is live.

We previously released reports Lifetime Metrics | Per video and Lifetime Metrics | Per update, allowing for users to pull lifetime values for all sources affected by this incident, in line with the new expected behavior for this LinkedIn API.

We still recommend that customers reach out to LinkedIn directly to request support for daily or other time-sliced breakdowns for these report types in the API. We have also reached out to LinkedIn to request the time-sliced breakdowns, but you are able to provide additional motivation for this feature request. For example, LinkedIn has asked us if lack of support for time-sliced breakdowns will affect your planned AdSpend in LinkedIn, in order to better prioritize the feature request.

MONITORING 20 days ago - at 12/23/2025 12:01PM

We have just released a new report: Lifetime Metrics | Per video.

With the previously released report Lifetime Metrics | Per update, there is now a way to pull lifetime values for all sources affected by this incident, in line with the new expected behavior for this LinkedIn API.

We are also working on rolling out reports that will estimate daily values from the lifetime values returned by LinkedIn.
We will update you again once they are live.

We still recommend that customers reach out to LinkedIn directly to request support for daily or other time-sliced breakdowns for these report types in the API. We have also reached out to LinkedIn to request the time-sliced breakdowns, but you are able to provide additional motivation for this feature request. For example, LinkedIn has asked us if lack of support for time-sliced breakdowns will affect your planned AdSpend in LinkedIn, in order to better prioritize the feature request.

IDENTIFIED 21 days ago - at 12/22/2025 04:16PM

We are currently working on a new Lifetime report for Video Metrics in line with the new expected behavior for this LinkedIn API. We are expecting to release the new Lifetime report for Video Metrics tomorrow.

We are also working on rolling out reports that will estimate daily values from the lifetime values returned by LinkedIn.
We will update you again once they are live.

Last Friday we released the new report: Lifetime Metrics | Per update.

We still recommend that customers reach out to LinkedIn directly to request support for daily or other time-sliced breakdowns for these report types in the API. We have also reached out to LinkedIn to request the time-sliced breakdowns, but you are able to provide additional motivation for this feature request. For example, LinkedIn has asked us if lack of support for time-sliced breakdowns will affect your planned AdSpend in LinkedIn, in order to better prioritize the feature request.

IDENTIFIED 24 days ago - at 12/19/2025 04:10PM

We have just released a new report: Lifetime Metrics | Per update. We are currently working on rolling out another new Lifetime report for Video Metrics in line with the new expected behavior for this LinkedIn API.

We are also working on rolling out reports to estimate daily values from the lifetime values returned by LinkedIn.
We will update you again once they are live.

We still recommend that customers reach out to LinkedIn directly to request support for daily or other time-sliced breakdowns for these report types in the API. We have also reached out to LinkedIn to request the time-sliced breakdowns, but you are able to provide additional motivation for this feature request. For example, LinkedIn has asked us if lack of support for time-sliced breakdowns will affect your planned AdSpend in LinkedIn, in order to better prioritize the feature request.

IDENTIFIED 26 days ago - at 12/17/2025 04:22PM

We are currently working on rolling out new reports in line with the new expected behavior for this LinkedIn API. We will update you again once they are live.

We still recommend that customers reach out to LinkedIn directly to request support for daily or other time-sliced breakdowns for these report types in the API. We have also reached out to LinkedIn to request the time-sliced breakdowns, but you are able to provide additional motivation for this feature request. For example, LinkedIn has asked us if lack of support for time-sliced breakdowns will affect your planned AdSpend in LinkedIn, in order to better prioritize the feature request.

IDENTIFIED 28 days ago - at 12/15/2025 03:16PM

We have deprecated the affected report types, since the LinkedIn API no longer returns historically consistent data for these requests.
We recommend that customers reach out to LinkedIn directly to request support for daily or other time-sliced breakdowns for these report types in the API. We have also reached out to LinkedIn to request the time-sliced breakdowns, but you are able to provide additional motivation for this feature request by sharing with LinkedIn the use cases you have been using these daily breakdowns for in your processes.

IDENTIFIED 28 days ago - at 12/15/2025 08:52AM

LinkedIn has updated our issue report to say they have removed the functionality for receiving daily reports from this endpoint.

INVESTIGATING about 1 month ago - at 12/11/2025 11:22AM

We are still awaiting updates from LinkedIn, and have sent out a request for a status update on their investigation.

We have removed the Totals breakdown for the Update Metrics report from the scope after further investigation - that breakdown is working as expected, and has not been affected by the issue reported here.

INVESTIGATING about 1 month ago - at 12/10/2025 05:20PM

We are continuing to await updates from LinkedIn, and as we have continued to look into this issue we have noticed similar behavior in the Totals breakdown for the Update Metrics report, so we have expanded the scope here.

INVESTIGATING about 1 month ago - at 12/08/2025 04:17PM

LinkedIn replied that they are actively debugging this issue to find the root cause and expect to send us more in depth updates in the next day or two. We will let you know once we receive additional updates.

INVESTIGATING about 1 month ago - at 12/05/2025 03:26PM

LinkedIn has responded to our ticket that this issue has not been previously reported. We have sent them more detailed debugging information to assist with root cause analysis. We will update you when we have heard back with further information.

INVESTIGATING about 1 month ago - at 12/04/2025 04:14PM

We are currently investigating an error affecting the Video Metrics report for the LinkedIn Organic connector as well as Update Metrics reports which use the Per Update breakdown.
Requests to fetch data for these reports to the LinkedIn Marketing API appear to have started returning lifetime values where previously they were returning daily values, which results in large mismatches, as those daily values get summed by Funnel to show you the total values of interactions with your posts and videos over the periods you specify.
We have filed a bug report with LinkedIn and will let you know when we hear back.

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