Outage in Funnel
TikTok Organic – Delayed imports for some data sources
Resolved MinorIncident Report
We have observed that a small subset of data sources (about 80 in total) using the TikTok Organic connector are struggling to retrieve new data from the TikTok Organic API. There does not appear to be any distinct common denominator among the affected data sources, aside from that they are configured to retrieve "Video Insights" or "Video Insights Daily Activity" reports.
We have reached out to TikTok's support team for further investigation, and have received word back that the issue has been forwarded to their developers.
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 01/16/2026 12:55PM
We have received information from TikTok's team that this was an intended but unannounced change in their API.
We have now updated our connector accordingly, and affected data sources will soon start receiving data again. As the report types in question cannot be backfilled, this incident will unfortunately result in a data gap of 2-3 days for affected data sources. We apologize for any inconvenience this may cause.
INVESTIGATING
about 1 month ago - at 01/15/2026 09:36AM
We have observed that a small subset of data sources (about 80 in total) using the TikTok Organic connector are struggling to retrieve new data from the TikTok Organic API. There does not appear to be any distinct common denominator among the affected data sources, aside from that they are configured to retrieve "Video Insights" or "Video Insights Daily Activity" reports.
We have reached out to TikTok's support team for further investigation, and have received word back that the issue has been forwarded to their developers.
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