Outage in Funnel

TikTok - Delayed Downloads

Minor

March 06, 2026 - Started about 11 hours ago
Official incident page

Incident Report

We are currently experiencing an interruption in TikTok data downloads. A recent change to our systems caused a higher volume of requests to the TikTok API which has caused us to temporarily exceed our API quota. Background: On March 3, we started seeing an increase in errors for TikTok downloads. We deployed a fix to accommodate this change; however, the resulting increase in request volume has triggered a secondary quota limitation. Next Steps: We are optimizing our retrieval process to lower the request count. We will provide an update as soon as downloads resume.

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Latest Updates ( sorted recent to last )

IDENTIFIED about 11 hours ago - at 03/06/2026 02:01PM

We are currently experiencing an interruption in TikTok data downloads. A recent change to our systems caused a higher volume of requests to the TikTok API which has caused us to temporarily exceed our API quota.

Background:
On March 3, we started seeing an increase in errors for TikTok downloads. We deployed a fix to accommodate this change; however, the resulting increase in request volume has triggered a secondary quota limitation.

Next Steps:
We are optimizing our retrieval process to lower the request count. We will provide an update as soon as downloads resume.

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