Fuze Incident - Issue with Calling

We have had no further reports of the issue and show all services functioning as expected. This incident is now closed.

Again, we apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.

We have implemented a fix for the issue, and expect that all services are functioning as expected.

We will monitor this incident for the next 30 minutes before setting the status to "Resolved”. If you continue to experience issues, please contact support via the Community for assistance. To ensure the quickest feedback, please make reference to incident 5471.

We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.

We continue to investigate the issue in order to determine the cause.

Thank you for your patience while we work to get this issue identified and resolved.

We are detecting some degraded performance on our Calling platform.

This will impact end-user services. Users may be unable to place calls.

We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.