Fuze Incident - Issue with Fuze Discover Displaying Data

We have had no further reports of the issue and show all services functioning as expected. This incident is now closed.

If you experience any further issues related to this topic, please contact Fuze Support via the Community for assistance. To ensure the quickest feedback, please make reference to incident IM-2878.

Again, we apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.

We have identified a potential cause of the issue and are actively working to resolve it as quickly as possible.

We will continue to provide updates as we have them regarding our progress.

Thank you for your patience while we work to get this issue resolved.

We are detecting some degraded performance on our Fuze Discover platform.

This may impact admin services. Expected symptoms will include not being able to report against data processed on June 25th for calls, meetings, and queue data.

We are working diligently to identify the cause of the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.