Outage in Fuze

Fuze Incident - Issue with Fuze Portal

Resolved Major
September 25, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing a service disruption on our portal platform. This will not Impact end-user services. We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Components affected
Fuze Portal

Need to monitor Fuze outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/25/2025 01:47AM

We have had no further reports of the issue, and all services are functioning as expected. This incident is now closed.

If you experience any further issues related to this topic, please contact Fuze Support via the Community for assistance. To ensure the quickest feedback, please make reference to Incident 1227.

Again, we apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.

MONITORING about 1 month ago - at 09/25/2025 01:17AM

We have implemented a fix for the issue, and expect that all services are functioning as expected.

We will monitor this incident for the next 30 minutes before setting the status to "Resolved”. If you continue to experience issues, please contact support via the Community for assistance. To ensure the quickest feedback, please make reference to Incident 1227.

We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.

IDENTIFIED about 1 month ago - at 09/25/2025 01:01AM

We have identified the cause of the issue and are actively working to resolve it as quickly as possible.

We will continue to provide updates as we have them regarding our progress.

Thank you for your patience while we work to get this issue resolved.

INVESTIGATING about 1 month ago - at 09/24/2025 11:46PM

We continue to investigate the issue impacting the Fuze Portal and are actively working to resolve it as quickly as possible.

Thank you for your continued patience while we work to get this issue identified and resolved.

INVESTIGATING about 1 month ago - at 09/24/2025 10:56PM

We are experiencing a service disruption on our portal platform.

This will not Impact end-user services.

We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook