Outage in G-Core Labs

Cloud |  Frankfurt am Main-1 | Compute - Basic Instances incident details

Resolved Major
March 13, 2024 - Started 9 months ago - Lasted about 14 hours
Official incident page

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Outage Details

We are currently experiencing a partial outage in our Basic instances cluster, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Components affected
G-Core Labs Compute - Instances
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/13/2024 11:08PM

We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.

IDENTIFIED 9 months ago - at 03/13/2024 01:40PM

We want to assure you that our Engineering team is aware of the issue you are experiencing and is actively working to resolve it. We apologize for any inconvenience this may have caused you and appreciate your patience while we work on the fix.

INVESTIGATING 9 months ago - at 03/13/2024 09:24AM

We are currently experiencing a partial outage in our Basic instances cluster, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

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