Outage in G-Core Labs

CDN | Content Delivery incident details

Resolved Major
October 06, 2024 - Started about 1 month ago - Lasted 32 minutes
Official incident page

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Outage Details

We are currently experiencing a degradation in performance, and as a result, we have rerouted the traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Components affected
G-Core Labs CDN Delivery
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/06/2024 08:55PM

We'd like to inform you that the issue has been resolved, and we are closely monitoring the performance to ensure there are no further disruptions. We will provide a Root Cause Analysis (RCA) report in the coming days to help you understand what caused the incident and the steps we have taken to prevent it from happening again in the future.

We apologize for any inconvenience this may have caused you, and want to thank you for your patience and understanding throughout this process.

MONITORING about 1 month ago - at 10/06/2024 08:41PM

We are pleased to inform you that our engineering team has implemented a fix to resolve delivery issues in CDN. However, we are still closely monitoring the situation to ensure stable performance. 

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

INVESTIGATING about 1 month ago - at 10/06/2024 08:40PM

We are currently experiencing a degradation in performance, and as a result, we have rerouted the traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

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