Outage in G-Core Labs

CDN | API incident details

Resolved Major
December 19, 2024 - Started 3 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing a partial degradation in performance, and as a result, CDN configuration delivery time might be increased. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Components affected
G-Core Labs API
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/19/2024 11:15AM

We are happy to inform you that the API issue in CDN has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

MONITORING 3 days ago - at 12/19/2024 10:45AM

We are pleased to inform you that our engineering team has implemented a fix to resolve the API issue in CDN. However, we are still closely monitoring the situation to ensure stable performance. 

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

INVESTIGATING 3 days ago - at 12/19/2024 08:40AM

We are currently experiencing a partial degradation in performance, and as a result, CDN configuration delivery time might be increased. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

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