Outage in Gainsight PX
Retroactive: PX Knowledge Center (KC) Bots
Resolved MajorIncident Report
Due to high resource utilization in one of the backend databases, the KC bot was intermittently unavailable for some customers between 12 PM (UTC) to 4 PM (UTC) for US1 DC on 13th May-2025.
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RESOLVED
12 months ago - at 05/19/2025 11:57AM
Due to high resource utilization in one of the backend databases, the KC bot was intermittently unavailable for some customers between 12 PM (UTC) to 4 PM (UTC) for US1 DC on 13th May-2025.
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